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PRIVACY POLICY

What type of information do we collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us, such as your name, address, and email address. Your personal information will be used only for the specific reasons stated above.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share, and disclose our site visitors' personal information?

The Cake Box is hosted on the Wix.com platform. Wix.com provides us with an online platform to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure that our store and its service providers handle credit card information securely.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. We may contact you via email, telephone, text messages, and postal mail for these purposes.

How do we use cookies and other tracking tools?

The Cake Box utilizes the following Wix cookies at our site:

  • XSRF-TOKEN - Used for security reasons

  • hs - Used for security reasons

  • session - Used in connection with user login

  • SSR-caching - Used to indicate the system from which the site was rendered

  • _wixCIDX - Used for system monitoring/debugging

  • _wix_browser_sess - Used for system monitoring/debugging

  • consent-policy - Used for cookie banner parameters

  • session - Used to identify logged-in site members

  • TS* - Used for security and anti-fraud reasons

  • obsession - Used for system effectiveness measurement

  • fedops.logger.X - Used for stability/effectiveness measurement

  • wixLanguage - Used on multilingual websites to save user language preference

 

Other 3-party cookies sourced by Google and their Google Analytics and Google Search Console products are also being utilized. 

How can our site visitors withdraw their consent?

Privacy policy updates.

We reserve the right to modify this privacy policy anytime, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Suppose we make material changes to this policy. In that case, we will notify you here that it has been updated so that you know what information we collect, how we use it, and under what circumstances we use or disclose it. 

Questions and your contact information.

If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at ctcakebox@gmail.com.

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